Store Policies
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Shipping charges All download products are free of shipping charges. If customers prefer to receive a CD, the current shipping/handling charges are $4.95 for U.S. customers, and $9.95 for customers from other countries. DeliveryCD's will be shipped as soon as payment received. An email will be sent to buyer when the item is dispatched. For U.S. customers, please allow from 3-5 days for the mail to arrive (4-10 days for customers from other countries). If you don't receive the item within this time frame, please feel free to contact us either via this form. For other download products, you will be able to download the packages instantly after payment. Please contact us if you have any problem with the download, we will respond within 24 hours (usually within 12 hours or less). BillingWe prefer payments via PayPal. But we also accept several other payment methods including
money orders, cashier's checks, personal checks (drawn from US or Canadian banks only), 2CheckOut,
or e-Gold. Please contact us for further instruction on how to pay via these or
other methods. Due to the information nature of our products, returns or exchanges are not accepted. Defective products are exchanged with working ones. If after our support efforts fail to have the products work as described, we will promptly issue a full refund. Usage and resale rightsIf any of our products come with master resale rights, buyers have the right to resell them and pass those rights on to their customers. Some products only carry resell rights instead of master resell rights; in such cases, buyers cannot pass those same rights to subsequent customers. All of our products are provided "as is," and are without warranty or technical support. LCD Enterprises can not be held liable for any direct or indirect damages associated with the use of any of these products. In any case in NO EVENT shall the liability for any damages, losses and/or causes of action exceed the total amount paid by the user for any of the products. You are responsible for installing and/or providing support to your customers. LCD Enterprises will provide technical support within its capability and time limit, but give no guarantees or promises for any results. |